YES24 apologizes for server going down during EXO’s concert sell!
Yumi Kim , Oct. 25, 2017, 4:01 p.m.
YES24 has apologized for their server going down due to the high numbers of fans buying EXO’s concert tickets. The huge demand for the tickets crashed the system. EXO’s 4th concert 'EXO PLANET #4 – The EℓyXiOn', immediately sold out within moments of release. The high traffic at YES24, caused the servers to shut down. YES24 commented, "There were a lot more people than we expected. We clearly were not prepared for it. We would like to deeply apologize for not being able to quickly respond and provide a normal ticketing process. We will do our best to avoid such incidents in the future. Once again, we apologize for the inconvenience."
Meanwhile, EXO will be holding their concert on November 24-26 at Seoul’s Gocheok Sky Dome.